Effortless Retail & E-Commerce Management for Nishat’s The Linen Company

Nishat Chunian Limited (NCL), a leading name in Pakistan’s textile industry, expanded its footprint with The Linen Company (TLC). However, managing seven physical stores alongside a Shopify-based e-commerce store proved challenging. POS integration issues, data sync delays, limited CRM features, and inefficient reporting held them back from achieving operational excellence. Synavos implemented Odoo Enterprise v18 and seamlessly linked it with Oracle, Shopify, courier services, and the FBR system for a fully integrated workflow. The new system introduced real-time inventory tracking, loyalty programs, payroll automation, and advanced reporting dashboards. With structured training and a smooth rollout, TLC now enjoys a streamlined retail operation, accurate data insights, and improved customer engagement.